Travel Agent Help Centre
How can we help?
Guides, answers and troubleshooting for the LUXY Travel Agent Portal.
Knowledge hub
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- Get StartedIntroduces travel agents to the basics of using LUXY Ride, including account setup, booking and managing rides, commissions, and billing.5 articles
- Book a RideSchedule a ride from start to finish, including advance booking times, vehicle selection, trip extras, and airport pickups.5 articles
- Manage BookingsCovers changes to existing bookings after they're placed, including modifications, cancellations, and viewing booking status.5 articles
- Passenger ExperienceHelps you guide your clients through using the LUXY Ride app and web platform.4 articles
- User ManagementCovers account-level actions such as creating, deactivating, or deleting accounts, resetting passwords, and managing login access.9 articles10 articles
- Passenger ManagementCovers adding, editing, and organizing passenger profiles, including grouped passengers and passenger-specific preferences.9 articles
- Billing & PaymentsCovers payment methods, invoices, commission structure, and the payout schedule for partners and travel agents.4 articles
- Special EventsCovers booking and managing rides for events, including special event quotes and group transportation needs.1 article