Overview

Use this guide to manage the trip a passenger receives by SMS, email, or mobile push notification through the LUXY app. All notification channels are enabled by default and can be customized for each passenger profile.

For a complete list of passenger communications, including when they are sent and what they include, see the Notifications Guide. 

Steps

  1. Log into the LUXY Travel Agent Portal.
  2. Navigate to Passengers, then select the Edit icon for the passenger whose notification preferences you want to update.2

  3. Enable (check box) or disable (un-check box) notifications for each communication channel:

    • SMS (text)
    • Email
    • Mobile Push (LUXY App)

    Changes are saved automatically.

Notification preferences apply to future communications for the passenger. To see examples of each notification see the Notifications Guide.
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