how-to-edit-a-luxy-ride

How to Modify Your Ride

Once you have booked a ride, you’ll have the ability to make changes and edits to your trip within the LUXY™ Ride App, up to three hours before your scheduled pick-up time. Let’s take a look at a step-by-step guide on how to make edits to your ride in-app.  Watch Video Steps to Modify Your…

how-to-cancel-a-luxy-ride

How to Cancel Your Trip

After you have booked a ride on the LUXY App, you have the ability to cancel your trip within the app. With Trip Protection added to your order, you will receive a full refund for cancellations up to 3 hours before the scheduled pickup time. Let’s take a look at a step-by-step guide on how to…

How to Download a Receipt (Concierge)

As a Travel Arranger in the LUXY™ Corporate program, you will have exclusive access to features via the Concierge Dashboard, giving you the power to manage your travel with just a click. You can now download a PDF receipt of all your rides, right from your dashboard. Check out the steps below. Steps to download…

How to Edit a Ride (Concierge)

As a Travel Arranger in the LUXY™ Corporate program, you have the ability to edit your rides via the Concierge Dashboard. Make any change to your trip and receive an immediate confirmation for your records. Let’s take a look at how to modify your ride. Steps to edit a ride from LUXY™ Concierge: Log in…

How to Book a Ride (Concierge)

LUXY connects travelers with available luxury black cars, offering a better ride experience for less money. Every ride is supported by our cutting-edge technology and 24/7 Live Client Care team, ensuring a stress-free trip, every time.  How it works: We partnered with the largest network of local black car services and built technology to increase their efficiency…

LUXY™ Product Updates - 5.25.22

LUXY Product Updates as of May 25, 2022

We’re happy to release new features that allow you to enjoy a better ride experience – from booking to destination. Our team has worked hard to implement several updates based on your requests and recommendations in order to ensure a stress-free journey. Let’s get started by helping you navigate the new upgrades.   Rebook Previous…

How to Save a Favorite Location

For frequent travelers looking to simplify their booking experience, LUXY created a Favorite Location feature for your top 3 addresses. Check out how to save your Home, Work, and Favorite Airport right from your profile in the app.  Steps to save a Favorite Location: Log in and navigate to My Profile from the left side…

How to Rebook a Trip

After creating your account and booking at least (1) ride, LUXY allows you to rebook recent trips that are automatically saved to your profile. Let’s take a look at the steps on how to rebook a previous ride from the app.   Steps to book a ride with Rebook Trip: Log in and navigate to…