From September 16th onwards, we’re ushering in a new era of convenience for our patrons. Say goodbye to longer waiting times as we reduce our booking notice period to just +1 hour for pickups from a range of major airports.
To take advantage of many LUXY™ promotions or sales, you will have to add a promo code to a new booking to unlock the savings of a particular occasion. Let’s walk through how to add a promo code to your new booking:
It is simple to add passenger information while booking on the LUXY™ App. Easily add the primary passengers contact info, and provide secondary passenger information if desired, all before confirming your trip.
For frequent travelers looking to simplify their booking experience, LUXY™ has a Favorite Location feature for your top 3 addresses. Check out how to save your Home, Work, and Favorite Airport right from your profile in the app.
With the LUXY™ booking window now within 3 hours at select airports and more to come, getting black car airport transport has never been easier. If you’re scheduling an airport pickup, you can add your flight information right from within the LUXY™ app while booking.
Before your upcoming ride can begin, you will need to share a Passenger Safety PIN with your driver. This new feature will help validate passengers and drivers to one another and keeps you safer on the road.
Once you have booked a ride, you’ll have the ability to make changes and edits to your trip within the LUXY™ Ride App, up to three hours before your scheduled pick-up time. Let’s take a look at a step-by-step guide on how to make edits to your ride in-app. Watch Video Steps to Modify Your…
After you have booked a ride on the LUXY App, you have the ability to cancel your trip within the app. With Trip Protection added to your order, you will receive a full refund for cancellations up to 3 hours before the scheduled pickup time. Let’s take a look at a step-by-step guide on how to…
In this update, we focused on what matters most to you! You’ll now have the power to modify your itinerary right at your fingertips. This means you can simply change your trip details or cancel your ride right from the LUXY Ride mobile app. We’ll explore these new features and more below; Modify Your Ride…
As a Travel Arranger in the LUXY™ Corporate program, you will have exclusive access to features via the Concierge Dashboard, giving you the power to manage your travel with just a click. You can now download a PDF receipt of all your rides, right from your dashboard. Check out the steps below. Steps to download…
