Once you have booked a ride, you’ll have the ability to make changes and edits to your trip within the LUXY™ Ride App, up to three hours before your scheduled pick-up time.
Let’s take a look at a step-by-step guide on how to make edits to your ride in-app.
Steps to Modify Your Ride:
- Once you’ve logged in, begin by selecting All Trips from the left-side menu. Here you will see any past, in-progress or upcoming trips
- Select Upcoming Rides to find the one you would like to change. Here you will see a list of any rides you have booked that have not happened yet.
- Next, select the trip you would like to make a change to, and click Edit Ride.
- You will now have the ability to make changes to the ride date or time, the pickup or drop-off location, vehicle type, and more.
- After the necessary changes have been made, review the Ride Breakdown to make sure everything looks correct.
- Click on Confirm Booking to save your edits. Any updates or modifications made to your ride will immediately reflect in the Upcoming Rides view.
Check out our Frequently Asked Questions or contact us at (833) GET-LUXY for immediate assistance.