Once you have booked a ride, you’ll have the ability to make changes and edits to your trip within the LUXY™ Ride App, up to three hours before your scheduled pick-up time.
Let’s take a look at a step-by-step guide on how to make edits to your ride in-app.
Steps to Modify Your Ride:
- Once you’ve logged in, begin by selecting All Trips from the left-side menu. Here you will see any past, in-progress or upcoming trips
- Select Upcoming Rides to find the one you would like to change. Here you will see a list of any rides you have booked that have not happened yet.
- Next, select the trip you would like to make a change to, and click Edit Ride.
- You will now have the ability to make changes to the ride date or time, the pickup or drop-off location, vehicle type, and more.
- After the necessary changes have been made, review the Ride Breakdown to make sure everything looks correct.
- Click on Confirm Booking to save your edits. Any updates or modifications made to your ride will immediately reflect in the Upcoming Rides view.