Duty of Care

LUXY Ride is a national black car booking platform that provides ease of booking and professional drivers with luxury vehicles. We are the only booking platform with coverage in every major US city offering airport transfers, corporate travel, and leisure services. We offer 24/7 customer support, 365 days a year.

LUXY and all our partners must follow our Duty of Care. We guarantee excellent service door to door. Our process ensures our customer’s safety at the highest level. We have an industry standard for our partners and the environment.

 

  1. SAFETY IS KEY

We strive for you to feel safe the moment you step foot into the vehicle until the moment you are dropped off. That’s why all our partners are professional drivers, verified and approved by our team. This job is to keep you safe on the road at all times.

 

  1. VEHICLE REQUIREMENTS

Affiliates can only use pre-qualified vehicles for LUXY. The vehicles are qualified based on commercial insurance with liability coverage, as required by local, state, and federal regulations. Additionally, proper licensing permits, and motor vehicle inspections, as required by local, state, and federal regulations. A list of approved vehicles can be found here.

 

  1. ESG FOCUS

Through LUXY Loops, we optimize every ride to help the environment, reducing carbon emissions and removing vehicles on the road. You can learn more about LUXY and how to improve your carbon footprint here.